Zapper App

App Design, In-App Comms, Photo Editing, Internal Guides & Product Documentations

In-App messages
In-App Vouchers
In-App Vouchers

Goals
- Increase usage of Zapper vouchers and loyalty cards
- Assist sales team via product marketing and technical support, to secure new partner funded campaigns
- Reduce turn around time for customer support tickets, relating to digital vouchers and loyalty cards
- Flag technical issues and coordinate fixes within an appropriate time frame
- Keep UK teams up to date on new features/updates relating to digital vouchers and loyalty cards

Roles

Product Coordinator, Designer, Sales Support, Communications Manager, Customer Support

Programs
Adobe Photoshop, Internal Voucher System, Internal In-App Message system